Managing and Improving Performance Training Course
Coordinating
Corporate Development Training Course
Duration: 2 Days
Introduction
This workshop is designed for those who work as training coordinators, trainers,
personnel and HR staff. In this role they support and interact with line managers,
organise, and possibly conduct, training activities, select external courses
and trainers, link the training activities to the appraisal and staff development
process and possibly plan the future training activity as a basis for a competency
driven development strategy.
Course Aim
The workshop will prepare the training and development function to plan
a strategy to contribute effectively to the business and become a credible
business partner. It will ensure that participants leave with new action plans
for implementing substantial ideas for improving the training function and
themselves.
Learning Objectives
This programme is for you if you wish to:
- How to promote the training function as a driver for the business
- How to institute change and improvement in the training function
- How to ensure that training has a positive impact on the bottom line
- Understand the main activities of the training function
- How people learn best and different learning styles
- A range of skills from training design to evaluation
- Establish a system for the administration of training courses.
- Communicate effectively with all contacts.
- Design templates for a variety of training administration uses.
- Establish and maintain a variety of reference systems to support the
needs of the department.
- Establish and maintain a training record system
Method & Approach
The methodology for this workshop is interactive with the emphasis on coaching
the participants to identify procedures and supporting documentation that
will bring efficiencies to their operation. Therefore, more discussion, practice
and analysis by the Participants than lectures from the Programme Leader
Using Participants’ own experiences and situations, together with case
studies, questionnaires, exercises, assessments of theories and frameworks,
group presentations with peer feedback, with a view to producing practical
outcomes at all times
Course Content
DAY 1
- Corporate Development – what is our purpose?
- Role of training and development
- Gathering evidence of the need for development – what are our sources?
- Aligning policies, plans and personnel procedure with corporate objectives
- The role of the training administrator and others within the department.
- Specifically what do these roles contribute to customers?
- What do the roles contribute to the team?
DAY 2
- Training needs analysis – what is the process?
- Existing procedures that support the process
- Critical incidents that require attention
- Documents that support the process
- A Systematic Approach: identifying training needs; the role of training
objectives and course evaluation
- The skills of training need analysis liaising with line managers; principal
training methods; sources of information
- Training Records: establishing a training records system
- Role of a trainer, and consultants, what do they need to know – pre
and post course? Considering document design to support training
- Forms and Handouts: principles of good design for course materials templates,
handouts and activities; the features and content of evaluation forms.
- The role of a trainer: an understanding of the roles and responsibilities
of a generic trainer, what trainers expect from the training administrator.
- Building a resource library
- Choosing and using Consultants: the advantages and disadvantages of using
outside consultants
- External Venues: booking; essential administration before, during and
after a course