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Managing and Improving Performance Training Course

Competency Based Performance Management Training Course

Duration: 3 Days

Introduction

Managing performance is not difficult. It’s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice. Performance management starts with recognising competencies – or the skills knowledge and behaviours that make performance effective.

Course Aim

This powerful workshop will enable you to identify the competencies that are essential to ensuring effective contribution from the job roles in your organisation.

Measuring Performance is an important activity in any organisation. Individuals, teams and departments can cost-effectively deliver superb performance and added value, using the skills and knowledge that this workshop addresses participants will know how to identify measure and manage performance for effective contribution.

Learning Objectives

Following the workshop you will be able to:

Method and Approach

Pre-workshop

Participants will be provided with a self assessment and 360 feedback diagnostic which will enable them (if they wish) to seek feedback from their manager and subordinates about their performance management techniques.

The Workshop

A highly interactive workshop which utilises business simulations and practical activities to help you to apply the techniques. Video, self assessment, facilitated learning, coaching and personal feedback all form parts of the methodology.

Post Workshop (If Required)

With individual coaching and support participants will transfer their learning and skills to the workplace. A choice of assignments will be issued to the participants to enable reflection on personal learning derived from the content and process of the programme

Course Content

Day One: The Benefits of an Integrated Framework

Day Two: Using Competency Frameworks Day Three – Driving UP Performance