Training workshops and personal development solutions for polished performance
Much of our work success is based on our skills, knowledge and experience and how we apply those attributes, another part depends on how we get on with colleagues, managers, staff who report to us, suppliers and customers. To successfully interact with others we need to understand ourselves how we appear to others, we also need to understand what makes other people tick and this will enable us to adapt our behaviour to influence and build collaborative relationships in a range of situations.
On this page of our site you will find training courses to enable you to develop and manage yourself successfully across a range of situations. Of course, the programme content and delivery methods can be customised to address your specific business requirements and we would be happy to discuss individual needs. You will find our contact details: here. ______________________________________________________________________
Problem Solving & Decision Making
Make an Effective Decision – Begin NOW!
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The "Exceptional" Trainer
With so many exciting innovations in the training and development profession, this practical training programme presents an opportunity to be at the forefront of new developments from training needs analysis through to evaluation and transfer of learning. We will introduce you to best practice and provide you with a thorough insight of the training cycle, we will ensure you are able to add value at every stage of the process. We will also have a look at your training style and consider how you can adapt that style in a range of situations to maximise impact.
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The Executive Secretary - Excellence Programme
As an essential member of
the team the effective secretary must maintain high levels of service
delivery to ensure efficient and effective achievement of organisational
objectives. This training programme highlights the importance of this
role within a company and aims to develop the skills with which the
effective secretary can contribute fully to the manager’s success. This
in house development programme will not only provide assessment of 40
essential secretarial competencies, we will also provide you with a
‘toolkit’ of skills and techniques for managing the demands of your
role.
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Appraising for Peak Performance
It’s that time of the year again, time for the performance appraisal discussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back.
So why is performance appraisal one of the greatest sources of conflict in organisations?Often people are often unclear about what it is that appraisal actually achieves. For many people experience of appraisal is inevitably linked with problematic issues such as pay awards or difficulties with performance. Perhaps this contributes to the confusion.Very few managers are 'naturally' good in appraisal and many employees are unprepared to make the best of the opportunity and let’s face it even the most effective process will be ineffective if the participants don’t know how to make the best of it.. This two-day course is designed to examine the principles of the performance appraisal and how to get the best out of it from everyone's perspective
More details here: (Download) Communicate!
If you wish to develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness.This workshop aims to help you to recognise the elements of effective communication and develop the skills to deliver clear, concise and powerful messages.
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Developing Emotional Intelligence
A manager’s emotional style & emotional self-management is critical to shaping a company's culture. Emotional intelligence is all about managing feelings so they are expressed appropriately and therefore enable people to work together and towards goals in a constructive and transparent environment. When the executive values feelings, so will the employee and research confirms that emotions are contagious. So, if the manager feels optimistic, confident, creative, flexible, tolerant, respectful, and compassionate, the employee will mirror these feelings. Research also indicates that the direction of emotional flow is from top down, as we might expect, since anyone in power has, by default, more influence.The good news is emotional intelligence is not genetic but learned behaviour and it continues to develop as we mature
More details here: (Download)______ _
Enhancing Personal Productivity
This exciting training programme will enable you to develop the skills, techniques and disciplines to translate goals into reality! Less than one percent of adults have clearly stated goals – yet those who do have vision and can therefore make choices towards achieving those goals. So….......the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about what they want to achieve in their lives!We each have our own unique preferences and approaches to situations. As a result what helps one person may be a hindrance to another. While a little planning helps some people feel much better, it can represent an unbearable constraint for others. This workshop cherishes those differences, so instead of trying to shift you from A to B via a magic formula the aims are to shift you from A to a range of options that suit YOU!.
More details here: (Download)______________________________________________________________________________
Executive CoachingCoaching is a solution for those executives that wish to focus specifically on developing what they do well and explore strategies to overcome individual challenges. We recognise that you are individual, with a range of business pressures and unique development requirements. Hence our one to one coaching sessions enable you to build on your individualityMore details here: (Download)
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Influencing Skills
Influencing others is about having the confidence and willingness to make things happen. Successful influencing is about developing the ability to work in a dynamic environment with professionalism, using everything at your disposal both verbal and non verbal channels to communicate, persuade and to create a positive and professional impact
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_________________________________________________________________________________Managing Difficult Behaviours and Situations
Take just one valuable day away from your busy schedule and you will benefit from an extremely insightful and practical guide on how to manage yourself and achieve positive outcomes from the difficult behaviours or difficult situations that you encounter in your workplace. You will develop skills and techniques to enable you to demonstrate that confidence to be professional and proactive and not reactive when challenged by people and circumstances.
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________________________________________________________________________________Powerful Public Speaking
Effective Public Speaking requires powerful influencing and communication skills. Perhaps you are influencing a customer, addressing a conference, managing press and publicity or presenting at a meeting, this practical development programme aims to polish up those public speaking skills and equip you with the credibility & confidence to influence your audience. Speaking in public or in front of a group is a widely acknowledged fear and many people successfully overcome it with ease. This training programme will equip you with the skills and techniques to significantly improve your impact, image, and control those wobbles to successfully influence your audience.More details here: (Download)
_________________________________________________________________________________________________________________________________________________________________Time Masters
Ever feel that you are not achieving all that you want? Are you a servant to time? Imagine what you could achieve if you were a master of time? If you want to focus on achieving your priorities and feel more in control and fulfilled? Then this workshop is for you.Everybody benefits from this training event. By being more aware of your options you will be armed with the ability to prioritise and put first things first by concentrating on results, not on being busy. You will know how to work efficiently (doing things right) and effectively (doing the right things)
People who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. If you use these skills well, then you will be able to function effectively, even under intense pressure
More details here: (Download)